Refund Policy

1. Service-Based Refunds

• Our services are customized based on the specific requirements of each client. Therefore, refunds will be considered only in cases where:

  • The service delivered significantly deviates from the agreed-upon scope.
  • The project has not commenced, and you request a cancellation within 7 days of purchase.

2. Refund Eligibility

• Refunds may be granted under the following conditions:

  • If the service has not yet been initiated, you may request a refund within 3 business days of the order date.
  • If a service delivery delay exceeds 14 days beyond the agreed timeline, and no mutual agreement has been made to extend the timeline.

3. No Refund for Completed Services

• Once the service has been delivered, either partially or fully, refunds will not be granted. If you are dissatisfied with the quality of work, we will provide revisions as per the project’s scope to ensure your satisfaction.

4. Non-Refundable Services

• The following services are non-refundable:

  • Consulting fees
  • Strategy development
  • Any service for which work has already been initiated or completed

5. Requesting a Refund

• To request a refund, please contact our support team at support@theadvertisingstudio.com with your order details, and a representative will review your request. Please note that all refund requests are reviewed on a case-by-case basis, and our decision will be final.

6. Processing Time

• If your refund request is approved, the refund will be processed within 10-15 business days. Funds will be returned via the original method of payment.

7. Changes to this Policy

• The Advertising Studio reserves the right to modify or amend this Refund Policy at any time. Any changes will be posted on this page, and your continued use of our services constitutes acceptance of the revised policy.